Homeless and insecurely housed people in Hastings
Can digital help rough sleepers get the health support they need?
The Seaview Project, a homeless charity in Hastings, have tested ways in which to support the homeless and insecurely housed community use digital to access health information and support that they currently don’t feel able to access.
They tested two models:
Using digital technology to record and triage health concerns of rough sleepers.
Supporting people who visit the wellbeing centre and other public spaces to use the internet to access health information.
As a wave 2 NHS WDP Pathfinder, Good Things Foundation worked with Seaview, Hastings and Rother CCG and St John's Ambulance.
648People engaged in the Pathfinder
122People supported
in depth
31Digital Champions Recruited
Explore our pathfinder activity in Hastings
Pathfinder documents
How to Guide
A guide to supporting the homeless community to use digital to improve their access to health
Evaluation
Evaluation for the digital inclusion with the homeless community pathfinder.
Case Studies
A selection of stories showing the variety of ways that digital inclusion can have positive affects with this community.
Pathfinder Alpha Evaluation
A chance to take stock on what has been working well and what to iterate for beta
Pathfinder report
An evolving document tracking the progress of the Pathfinder.
Design session 1 – Stakeholder engagement
A write up of the first design session held at Seaview. Understanding the journeys of the users and what is available to them.
Design Session 2 – User Insight
A write up of the second design session where we visited the homeless community in the places that they congregate and find safety
Design Session 3 - The Model
We worked with Seaview to use all of the information that we had gathered to design a model to test.
