Homeless and insecurely housed people in Hastings


Can digital help rough sleepers get the health support they need?

The Seaview Project, a homeless charity in Hastings, have tested ways in which to support the homeless and insecurely housed community use digital to access health information and support that they currently don’t feel able to access.

They tested two models:

  1. Using digital technology to record and triage health concerns of rough sleepers.

  2. Supporting people who visit the wellbeing centre and other public spaces to use the internet to access health information.

As a wave 2 NHS WDP Pathfinder, Good Things Foundation worked with Seaview, Hastings and Rother CCG and St John's Ambulance.


People engaged in the Pathfinder


People supported
in depth


Digital Champions Recruited

Explore our pathfinder activity in Hastings

Pathfinder documents

How to Guide

A guide to supporting the homeless community to use digital to improve their access to health

Read the guide


Evaluation for the digital inclusion with the homeless community pathfinder.

Read the report

Case Studies

A selection of stories showing the variety of ways that digital inclusion can have positive affects with this community.

Read the report

Pathfinder Alpha Evaluation

A chance to take stock on what has been working well and what to iterate for beta

Read the report

Pathfinder report

An evolving document tracking the progress of the Pathfinder.

Read the report

Design session 1 – Stakeholder engagement

A write up of the first design session held at Seaview. Understanding the journeys of the users and what is available to them.

Read the write up

Design Session 2 – User Insight

A write up of the second design session where we visited the homeless community in the places that they congregate and find safety

Read the write up

Design Session 3 - The Model

We worked with Seaview to use all of the information that we had gathered to design a model to test.

Read the write up