Long-term conditions in Stoke-on-Trent


Can social networking improve access to health information for people with long term conditions?

Stoke CCG has been a leader in digital access for people with Long Term Conditions. We started working with them to explore the potential of social media and the user needs it may be able to satisfy. We initially concentrated on A/F, Diabetes, Asthma and COPD community but, along with other projects in the area, other services are taking up the lessons learnt

As a wave 2 NHS WDP pathfinder, Good Things Foundation is working with Stoke-on-Trent CCG, Redmoor Health, Keele University and a number of local organisations to reach the digitally excluded.


People engaged in the Pathfinder


People supported
in depth


Digital Champions Recruited

Explore our pathfinder activity in Stoke-on-Trent

Pathfinder documents

Pathfinder Alpha Evaluation

Taking stock of what is working in the Stoke pathfinder and the elements to iterate for beta

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Pathfinder report

An evolving document tracking the progress of the Pathfinder

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Design session 1 – Stakeholder engagement

A write up of the first design session held at the Potters Club where we discussed the journeys of users and the the depth of health information that is most relevant to them

Read the write up

Design Session 2 – User insight with patients and practitioners

A write up of the second design session where we spent time with groups of users to understand the relationships they have with their conditions and what/who they trust

Read the write up