Social housing residents in Thanet


Can digital help people in social housing gain better access to health services?

Orbit Housing Association has a number of supported housing schemes in Thanet and, along with partners, is investigating ways to engage residents and discover what benefits digital can have on health and wellbeing.

As a wave 3 NHS WDP Pathfinder, Good Things Foundation is working with Orbit, Thanet CCG and local voluntary organisations and residents to crowd source the digital tools that are most effective for residents


People engaged in the Pathfinder


People supported
in depth


Digital Champions Recruited

Explore our pathfinder activity in Thanet

Pathfinder documents

3 month review

A review of our visit to Thanet to understand what is working and what to change

Read the write up

Design session 1 – User Insight in 3 supported housing schemes

A write up of the first design session where we visited 3 supported housing schemes to understand the residents' access to health information and patterns of behaviour

Read the write up

Design Session 2 – Stakeholder session

A write up of the second design session where we met the local organisations and used the user needs to develop our understanding of the provision that exists and user personas

Write up coming soon.

Design Session 3 – Designing the first day model

A write up of the third design session where we (conducted via Skype) worked on the personas to develop a working first day model.

Read the write up